Vocabulaire : Appels sortants en anglais : joindre un spécialiste ou un service d'urgence
15 cartes · Anglais médical · P2
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Les 15 cartes du paquet
outgoing call
appel sortant, appel que l’on effectue
When you make an outgoing call in a medical context, always identify yourself clearly.
identify yourself
se présenter clairement (nom, rôle, service ou institution)
Always identify yourself clearly at the beginning of the call.
I'd like to speak to...
Je voudrais parler à… (formule polie pour demander un interlocuteur)
I'd like to speak to the neurologist on call, please.
Could you put me through to...?
Pourriez-vous me passer… ? (demander un transfert vers une personne ou un service)
Could you put me through to the cardiology department, please?
on-call doctor
médecin de garde
Is there another on-call doctor?
Should I send the patient now, or wait for a call back?
Dois-je envoyer le patient maintenant, ou attendre qu’on me rappelle ?
Should I send the patient now, or wait for a call back?
This is an emergency.
C’est une urgence.
This is an emergency. The patient is unconscious.
The patient is unconscious
Le patient est inconscient.
The patient is unconscious.
He is not breathing
Il ne respire pas.
He is not breathing.
She has severe chest pain
Elle a une douleur thoracique sévère.
She has severe chest pain.
Could you repeat that, please?
Pourriez-vous répéter, s’il vous plaît ?
Could you repeat that, please?
Can you spell that for me?
Pouvez-vous me l’épeler ?
Can you spell that for me?
confirm the key information
confirmer les informations essentielles (nom, dosage, consignes) avant de raccrocher
Always confirm the key information before ending the call.
reference number
numéro de référence (à noter si l’on doit rappeler)
Note the reference number if you need to call back.
Thank you for your help
Merci pour votre aide.
Thank you for your help. Goodbye.