Vocabulaire : Répondre à un appel d'urgence en anglais : recueil des informations essentielles
15 cartes · Anglais médical · P2
Ta révision
Les 15 cartes du paquet
emergency call
appel d'urgence
You may receive an emergency call in English.
Every second counts
Chaque seconde compte
Remember that every second counts in an emergency.
location
lieu ; localisation
The first questions must identify the location.
nature of the emergency
nature de l'urgence
The first questions must identify the nature of the emergency.
number of patients
nombre de patients
The first questions must identify the number of patients.
condition
état (du patient)
The first questions must identify ... their condition.
open questions
questions ouvertes
Use open questions beginning with What, Where, Who, When, and How many.
Ask one question at a time
poser une question à la fois
Ask one question at a time and wait for the answer.
Could you repeat that, please?
Pourriez-vous répéter cela, s'il vous plaît ?
Use phrases like: Could you repeat that, please?
Can you spell that for me?
Pouvez-vous me l'épeler ?
Use phrases like: Can you spell that for me?
repeat back critical details
répéter les détails critiques (pour vérifier)
Always repeat back critical details such as the address or the number of patients.
Help is on the way
les secours arrivent ; l'aide est en route
You should reassure them with phrases like: Help is on the way.
Stay on the line
restez en ligne
Reassure them with phrases like: Stay on the line.
Do not move the patient
ne déplacez pas le patient
Give clear, simple instructions only if necessary, such as: Do not move the patient.
Thank you, goodbye
Merci, au revoir
End politely with: Thank you, goodbye.